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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Husam Haqi

August 19, 2024

1  out of  5
rating by Husam Haqi
"**Updated Review:** Back in April, I contacted this insurance company to switch my policy to parking mode since I was traveling overseas. The cost difference was minimal, around $10, so I told the agent to keep everything the same as it wasn’t worth the change. To my surprise, my bill increased by over $70. When I questioned this, the agent bluntly responded, "This is not my business," and added that I would have to pay more because they had messed up my policy. Since April, they've charged me approximately $400 extra on top of my regular insurance. My overall experience with this insurance company has been extremely disappointing. The staff at this location exhibited unprofessional behavior, including racism and a bad attitude. They mishandled my policy and continued charging me an extra $100 every month without any explanation. When I called to resolve the issue, they responded rudely and suggested I cancel my policy immediately. I strongly advise others to be cautious when dealing with this company."
We responded:
"Husam, sorry your most recent interaction did not meet your expectations. We appreciated your business for the past 7 years."
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Nicholas Connor (Stl Turk)

March 22, 2024

5  out of  5
rating by Nicholas Connor (Stl Turk)
"They have been nothing but the best to me and my family, 2 cars and a home is well protected by them"
We responded:
"Nicholas, we're so grateful for your feedback and thrilled to hear that you and your family have had such a positive experience with us. It's wonderful to hear your family, cars, and home are well protected by our team. We look forward to continuing to serve you and your family with the same high level of care. -Tammy "
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Maerline Derilus

September 26, 2023

5  out of  5
rating by Maerline Derilus
"GREAT AGENT!! NICE STAFF!! I just got my insurance there and JOSH FRANKLIN helped me with all my questions and did his best to help me get the best I needed. I HIGHLY RECOMMEND STATE FARM TO EVERYONE!!!"
We responded:
"We certainly appreciate your auto and renters insurance. Especially happy and not surprised that Josh took great care of you. He truly enjoys helping our policyholders get exactly what THEY need. "
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jack p

July 24, 2023

5  out of  5
rating by jack p
"After years with Farmers, we got tired of ridiculous car insurance price, which our agent could do nothing about. Desperate, we went to see Tammy's group. Wow. Big difference. So happy to be with the Tammy Luechtefeld group."
We responded:
"We greatly appreciate you giving us the opportunity to insure your home and auto with our office. Stop by for a cup of coffee when you are out walking someday. We love our neighborhood and happy to insure another household here in Affton!"
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Kevin Wichlin

April 19, 2023

5  out of  5
rating by Kevin Wichlin
"I did dilly dally in selecting my new insurance provider but Gavin was politely persistent and found me the right coverage. If he’ll do that for my business, I know I’ll be taken care of when I have to make any claims down the road. Thanks!"
We responded:
"We appreciate you trusting us with your auto insurance. Thanks so much for your business. "
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Cheryl Niehoff

January 19, 2023

5  out of  5
rating by Cheryl Niehoff
"In the 50 years of purchasing automobile and homeowner insurance, we have never seen the professionalism, helpfulness and hospitality we have experienced at the Tammy Luechtefeld State Farm Insurance Agency. Their front office staff is so welcoming, and their back office troubleshooter (Todd) is an expert at problem solving. Thank you Tammy for being the very best we have ever had! Al and Cheryl Niehoff"
We responded:
"Thank you so much for this review. I am blessed to have team members that truly care about helping families with their auto, home and life insurance-to protect whatever they work hard for! We sincerely appreciate your business."
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Yolanda Herndon

January 19, 2023

5  out of  5
rating by Yolanda Herndon
"My family has spent years with this company with multiple auto and renters policies.. The outstanding team at Tammy Luechtefeld is phenomenal and takes care of us with priority. Katie mostly looks after me. I truly appreciate her and the entire team. Thanks Tammy!"
We responded:
"We certainly appreciate you trusting us with your auto and renters insurance through the years! We agree that Katie rocks! I have an experienced team that enjoys helping our policyholders protect what is important to them. Your family is very important to us!"
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michael merlenbach

January 18, 2023

5  out of  5
rating by michael merlenbach
"Great service. Friendly and knowledgeable staff. Especially Josh, he is the best."
We responded:
"We appreciate you trusting us with your auto and home insurance. We think Josh rocks also! I am blessed to have a whole team of professionals that truly care about helping folks take care of what they work hard to accumulate. "
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Barbara

December 27, 2022

2  out of  5
rating by Barbara
"Dropped us for making too many claims on our homeowners insurance. Had 5 over 24 years and they only paid 3 claims which none were over 2000 dollars."
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yasmeen brauner

November 15, 2022

5  out of  5
rating by yasmeen brauner
"Took care of my needs promptly. I needed renters insurance. I got a great discount for being a current auto insurance client."
We responded:
"Thank you so much! We appreciate your business and always like to direct our policyholders to options where they can save some hard earned money! Renters insurance is so important. Congratulations on taking care of that."
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Kenneth Whitehead

September 29, 2022

5  out of  5
rating by Kenneth Whitehead
"Wonderful team we bundle all our insurance needs through state farm Tammy luechtefeld office they are very understanding of your needs thank you state farm"
We responded:
"We appreciate your business and feel free to contact us if you have any questions regarding your renters or auto insurance."
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Jim H

September 29, 2022

5  out of  5
rating by Jim H
"Tammy and her crew are there for all of your insurance and financial needs. I don't care what Shaquille O'Neal or some CGI gecko says, State Farm is the way to go. The only thing that could make State Farm better is if Jake could have the voice of Dennis Haysbert... Tammy treats you better than a "good neighbor", she treats you like family."
We responded:
"Thank you for your home, auto, and life insurance that you have with our office. We appreciate the opportunity to help you take care of your family!"
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Jessica Dangelo

September 29, 2022

5  out of  5
rating by Jessica Dangelo
"I have been with State Farm and Tammy’s office for a long time. Every person in the office is so nice and extremely helpful!"
We responded:
"We certainly appreciate your continued business and remember to contact us if you have any questions about your insurance plans!"
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Chuck Franz

September 29, 2022

5  out of  5
rating by Chuck Franz
"Katie & Josh are always the best to talk to. They make everything so easy to understand, while providing the best service. The best part is stopping by on Fridays to see Maverick!"
We responded:
"We appreciate your business and Maverick loves to see policyholders on Fridays!"
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BKFAB

September 29, 2022

5  out of  5
rating by BKFAB
"Tammy Leuchtefeld's Office and employees are great , and have always helped me in anything i have needed. Especially Katie she is wonderful."
We responded:
"Thanks for the kind remarks. Katie is a very special team member and does her best each day to treat everyone special. We certainly appreciate your auto, home and life insurance."
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J Me

September 29, 2022

5  out of  5
rating by J Me
"Amazing leader and team of people willing to help!"
We responded:
"Thanks for your kind words!"
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Angie Patrick

September 27, 2022

5  out of  5
rating by Angie Patrick
"I am very impressed with State Farm and I would recommend them to all my family and friends. They actually reached back out to me after I submitted a quote and worked to get me the best policy that I could afford on both my trucks and renters insurance for my home. The representative was extremely helpful, nice and friendly."
We responded:
"We appreciate your business and thank you for trusting us with your auto and renters insurance. Feel free to reach out to us at any time with questions and certainly if you have changes in your life notify us so we can make sure your plans protect what you work hard to accumulate."
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Abby Adams

September 14, 2022

5  out of  5
rating by Abby Adams
"Best Agent!!!! The staff is wonderful and extremely helpful! They have been able to help me with all my questions and concerns. Having a teenage driver can be very stressful and they made the process smooth and comfortable. I have all my policies including my house insurance through Tammy and her staff!"
We responded:
"Thanks so much for the kind words! We appreciate you trusting us to help you with your home and auto insurance!"
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Sohaib Saleem

September 8, 2022

5  out of  5
rating by Sohaib Saleem
"The best team I deal with it even my agent Josh"
We responded:
"We appreciate you trusting us with your auto insurance."
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Mary Albanese

August 12, 2022

5  out of  5
rating by Mary Albanese
"I’ve been with State Farm for 2 plus years now. Tammy Luechtefeld is an awesome agent. Her staff is also extremely helpful. I wouldn’t have it any other way. Thanks."
We responded:
"Thank you for the kind words! My team and I greatly appreciate you trusting us with your auto and renters insurance!"
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Kapur Dhami

August 11, 2022

5  out of  5
rating by Kapur Dhami
"I have just started to use statefarm auto insurance service with the help of Tammy and team. It was so nice experience talking to them while I started the service. Highly recommended."
We responded:
"Thank you for the nice review! My team enjoys helping people find the best possible insurance program to properly protect what they work hard to accumulate. Remember to call us at any time if you have any insurance questions."
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Ashlyn Hoock

July 29, 2022

5  out of  5
rating by Ashlyn Hoock
"Highly recommend Tammy Luechtefeld State Farm!! My family has used Tammy and her incredible team for years and we could not be happier with the team’s service, professionalism and responsiveness. I just recently purchased a new vehicle and Tammy’s team helped make the entire car insurance process enjoyable. Always 10/10. Thank you Tammy & team!!"
We responded:
"Thanks so much for trusting us with your auto insurance and hope you are loving your new vehicle! I am blessed to have a team of insurance professionals that LOVE helping people protect what they work hard for."
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Marc Jackson

July 29, 2022

5  out of  5
rating by Marc Jackson
"Always there to answer any questions or address any issues I my have. If there not in the office when I call and leave a message I'm guaranteed to get a return phone call either the same day or next business day if too close to the end of a business day. I've never met them in person. However because theyve always given me excellent customer service i feel like im sitting directly across the desk from them when i call. I appreciate them and would recommend them to any Of my friends or family."
We responded:
"Thanks so much for trusting us to help you protect what you work so hard to accumulate! My team and I love to talk with our policyholders so feel free to call anytime you have a question! Again, thanks so much for your business!"
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Karen Heimos

June 6, 2022

5  out of  5
rating by Karen Heimos
"I contacted Tammy's office recently regarding a new product that I had heard about. I received the information promptly, everyone I spoke to from Tammy's office was very friendly and willing to help in any way that they could. Insurance products can sometimes be a bit daunting to understand, but Tammy's team is always there to help their customers get the desired outcome."
We responded:
"Thanks for your business. It is our goal to make insurance as simple as possible for our policyholders while meeting each person and family's individual insurance needs."
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Adria Frischmann

June 3, 2022

5  out of  5
rating by Adria Frischmann
"When I first walked into their office I was greeted with a smile. I felt like I was wanted to be there and be given the time even if it was just for a quote. I went into their office orginally for just a quote. Josh Franklin was very helpful and even went back and forth for us to compare with us options. Needless to say we created an account with their office and couldn't be happier. The Drive Safe and Save is a very helpful tool and interesting to learn more about along the way when we use it."
We responded:
"We appreciate your business and happy that Josh was able to find an insurance program that fit your needs! Feel free to contact us at any time with questions you might have about your insurance. Drive Safe and Save is amazing way for safe drivers to save money on their auto insurance with our company."